Oracle Java Embedded

At Aimes Trucking Company, every truck is equipped with a smart sensor system, with sensors inside the truck and attached to the cargo. These intelligent sensors have the capability to detect motion, temperature, tampering, and other environmental factors. They have saved Aimes millions of dollars in loss-prevention since being deployed.

The IoT smart sensors are powered by Oracle Java Embedded and connected wirelessly to an IoT intelligent gateway, which securely enables faster decisions, closer to the source of the problem. The gateway device routes this data via satellite or cell tower back to the Aimes Trucking operations center. If the truck door is unexpectedly opened and cargo movement is detected, the system can send an alert to the Aimes security team.

Oracle Big Data Appliance

With smart sensor systems attached to every truck in the fleet, Aimes collects more than two million records a day. All of this raw data is collected by the Oracle Big Data Appliance, one of the Oracle Engineered Systems. Oracle Big Data Appliance has been developed from the ground up with specific hardware and software components optimized for acquiring, organizing, and loading large volumes of data.

Oracle Engineered Systems provide industry leading performance, are easier to manage, easier to patch and easier to secure. Our Engineered Systems are pre-integrated, pre-tested, pre-certified, supported by one vendor, and tied into Oracle’s Global Support Network.

Oracle Fusion Middleware

Aimes, like many businesses, needs to not only deal with the vast amounts of data from physical assets, but must turn this data into valuable, actionable information—securing it at the right time and in the right form. Aimes Trucking uses several products from the Oracle Fusion Middleware suite—such as Oracle Event Processing and Oracle BPEL Process Manager—to turn data from truck sensors into actionable information. Oracle Fusion Middleware runs on Oracle WebLogic Server 12c to optimize performance.

Oracle Event Processing

At Aimes Trucking, the huge volumes of raw data from truck sensors are not valuable without automated analysis that can sift through the data to connect the dots. In our story, Aimes leverages Oracle Event Processing to continuously monitor all the incoming sensor data and automatically identify any events, or sequences of events, that could be a potential problem. When the trucker stops for lunch, Oracle Event Processing recognizes a pattern of events that could be a problem.

Oracle BPEL Process Manager

Once Oracle Event Processing detects issues with the truck, it spawns a business process to alert the appropriate parties. OEP sifts through the sensor information and routes the details in question to Oracle BPEL Process Manager. BPEL is the standard language for assembling a set of web services into an end-to-end process. In this scenario, the process collects the alert from OEP and routes the data to Oracle Business Activity Monitoring, which is running on the security officer’s desk.

Oracle Exalogic Elastic Cloud

Generating alerts based on real-time information requires robust, nimble supporting technology. To optimize performance of the alert system, Aimes Trucking runs the Oracle SOA Suite on top of Oracle Exalogic Elastic Cloud. Oracle Exalogic is an engineered system designed from the ground up to ensure optimal performance of Java-based applications. It supports Oracle WebLogic Server 12c to optimize performance, ensuring zero buffer waits inside Oracle WebLogic Java Virtual Machine—so critical alerts like the stolen explosives are immediately delivered to the appropriate parties.

Oracle Engineered Systems provide industry leading performance, are easier to manage, easier to patch and easier to secure. Our Engineered Systems are pre-integrated, pre-tested, pre-certified, supported by one vendor, and tied into Oracle’s Global Support Network.

Oracle Business Activity Monitoring

Each day the security office at Aimes trucking company continuously monitors all trucks in transit through a real-time dashboard. The dashboard was developed inside Oracle Application Developer Framework (commonly referred to as ADF). Oracle ADF is a Java-based development framework that provides a visual development environment to create enterprise applications. ADF communicates with Oracle Business Activity Monitoring to show a real-time, color-coded status of the trucks currently in transit. The color codes show where the truck is in relation to completing its route and display a warning indicator if abnormal events occur. In our story, the warning indicator on one of the trucks unexpectedly turns red. This visual indicator immediately prompts the security officer to investigate the situation. When the officer drills into the truck in question he is able to see a map of the truck’s planned route.

Oracle Identity Management

The deputy in our story goes to the Aimes Trucking office to investigate the stolen explosives report. To enter the information as an official police report, the deputy logs into the Augusta municipal portal. Oracle Identity and Access Management Suite Plus checks his credentials, ensures that he is who he says he is, and routes him to a screen to enter the blotter report.

Oracle WebCenter Portal

Internally, the Sheriff and his deputy continued to investigate the reports of stolen explosives within Oracle WebCenter Portal. WebCenter Portal is designed to foster collaboration by quickly pulling communities of people together. Inside WebCenter Portal, web pages are generated in a matter of minutes without any manual coding. Once generated, users can immediately share information and documents, manage tasks, and communicate online with other people to accomplish a common goal. In our story, the Sheriff’s office uses Oracle WebCenter Portal to manage the investigation of police reports.

Oracle WebCenter Content

Images from the police report are uploaded to Oracle WebCenter Portal and stored inside Oracle WebCenter Content. Oracle WebCenter Content provides the sheriff’s department with a unified repository to house unstructured content and deliver it to business users in the proper format.

Oracle Database 12c

All unstructured and structured data for the blotter reports is stored in Oracle Database 12c. Oracle Database 12c enables cities like Augusta to standardize, consolidate and automate database services in the cloud.

Oracle Service Cloud

To keep the public informed, the Sheriff’s department uses Oracle RightNow Web Experience, part of the Oracle Service Cloud. The RightNow Web Experience is configured as an exact replica of the information presented on the Richmond County Sheriff’s Office website using Oracle RightNow Web Self Service Cloud Service. Within the portal, the sheriff uses widgets to show public blotter information from other systems and pull frequently asked questions directly from the RightNow knowledge base. With a single click, citizens can log suspicious activity or submit questions and engage the Sheriff’s office directly from the web page. The portal is designed from the ground up to provide the easiest possible web experience for citizens.

Oracle BPEL Process Manager

When the Sheriff clicks the “Forward” button, the details of the blotter reports concerning the stolen explosives are passed to a web service within the Department of Homeland Security (DHS). The web service is actually the endpoint of a BPEL (Business Process Execution Language) process within an SOA composite application (SCA). SCA, simply put, is a framework for combining multiple SOA tools into a single development framework. It is similar to a web mash-up but for middleware developers. In this case, the SCA utilizes Oracle Service Bus, Oracle BPEL Process Manager and Oracle Business Process Management Suite 12c. The BPEL evaluates the blotter reports by communicating with other web services inside DHS. When the evaluation is completed, BPEL then passes the data to Oracle BPM Suite 12c for transformation into the correct format.

Oracle Business Process Management Suite 12c

Oracle Business Process Management Suite 12c includes a number of pre-built accelerators designed for various industries and functions. In our story, the Oracle Process Accelerator for Public Sector Incident Reporting (PSIR) performs some important tasks. First, it transforms the blotter reports from the Sheriff’s office to the National Information Exchange Model (an XML format designed by the United States for better cross-agency data exchange) and the SAR (suspicious activity reporting) 2.0 schema. Once the data is transformed, Oracle BPM Suite 12c routes the information directly to DHS agent James Watson.

Oracle WebCenter Portal

One of Agent Watson’s daily tasks is to evaluate incoming incident reports for the southeastern United States. To do this, Watson reviews a dashboard that presents all suspicious activity reporting (SAR) over the course of the last several days, including the report of stolen explosives from Aimes Trucking Company. The SAR 2.0 information presented to Watson comes directly from the Oracle Process Accelerator for Public Sector Incident Reporting, which displays the data inside Oracle WebCenter Portal. Other reports, analyses, tools and web services are also pulled in to create the SAR 2.0 dashboard that is presented to Watson.

Oracle Endeca Information Discovery

Oracle Endeca Information Discovery is a tool that analyzes both structured and unstructured data to find relationships that often extend beyond the reach of traditional business intelligence tools. In our story, Agent Watson’s dashboard pulls unstructured information from social media, call logs and texts, while pulling structured information from the Oracle Process Accelerator for Public Sector Incident Reporting.

After evaluating the two explosives thefts, Watson wants to explore whether any similar information exists in the region. Watson performs a keyword search in Endeca and finds numerous results for words like “thefts,” “explosives” and “Georgia.” As Watson pours through the results and scrolls down the page, he clicks on the map to narrow the search again, examining which potential targets exist within 120 miles of Augusta, Georgia.

Oracle Business Intelligence

Oracle Business Intelligence Enterprise Edition complements the intelligence provided by Endeca, letting Watson view a series of dashboards and reports related to similar incidents. Oracle BI also gives Watson the ability to perform ad-hoc analysis as needed, develop printable briefing books and create web-based, self-service alerts to automatically notify him if certain information changes.

Oracle Master Data Management

To create a case, Agent Watson selects the relevant information and clicks the ‘Create Case’ button within his SAR 2.0 dashboard. This action passes both the structured and unstructured data into a BPEL (Business Process Execution Language) process. One of the first steps in the BPEL process is to interact with Oracle Master Data Management (MDM). Oracle MDM provides a set of rules to ensure that information is standardized, de-duplicated and implemented in a common language across all cases within DHS. When the MDM rule evaluation completes, BPEL calls a web service within Oracle Service Cloud and a case is created.

Oracle Service Cloud

Oracle RightNow Dynamic Agent Desktop Cloud Service is part of Oracle Service Cloud, a cloud-based, web-based, off-the-shelf case management tool. DHS Agent Hardy can view details about the case, including all of the history from the various sources. This history is captured in threads (generated both manually and automatically) from Aimes Trucking Company, the Richmond County Sheriff’s Office, and the Oracle Social Network. The Oracle Service Cloud infrastructure includes chat, co-browse, knowledge management and telephony capabilities. It allows the various agents within the Department of Homeland Security to track information about the case in a single record.

Oracle Social Network

Oracle Social Network (OSN) is used to facilitate collaboration between DHS and the team at the Savannah River nuclear power plant. Part of the Oracle Social Cloud, OSN is a secure, private collaboration tool that helps organizations capture and preserve information from people, enterprise applications, and business processes. After the case is created inside Oracle Service Cloud, Agent Watson starts a conversation in OSN. Watson does not have to copy or paste information into any social tools; instead, the correct information is automatically shared with the correct parties in his social circle.

In our story, messages, videos and documents are exchanged in a chat-like interface between the security officers at Savannah River and DHS agents. As the case evolves, OSN keeps both Homeland Security and Savannah River immediately informed of critical pieces of information as they trickle in—like the license plate of the white van circling the plant and the image of the potential suspect, John Blade.

Oracle Web Service Manager

Oracle Web Service Manager (OWSM) provides a policy-based web service framework that lets organizations centrally develop security policies and deploy them to web services across the jurisdiction. Once deployed, all policy operations can be centrally managed and monitored through Oracle Enterprise Manager 12c. When DHS Agent James Watson’s credentials reach OWSM, one of the first steps is to communicate with Oracle Identity Management to ensure that Watson’s credentials are valid and that he has authorization to access the information he is requesting.

Oracle Identity Management

Oracle Identity and Access Management Suite Plus is a suite of products to manage the end-to-end lifecycle of all user identities across the organization. Once Agent Watson’s identity is validated, the web service queries Oracle Database 12c for the information Watson is requesting. The query returns an image of John Blade’s driver’s license and associated metadata to Watson’s SAR 2.0 dashboard. This is one of the turning points in the case: the discovery of John Blade as the owner of the white van.

Oracle Audit Vault and Database Firewall

When Agent Watson tries to paste the call log incident ID into his browser’s URL bar, he innocently tries to circumvent his own organization’s security—but it doesn’t work. What Watson tries is one of the oldest hacker tricks in the book, an SQL injection attack—an unsuccessful attempt to bypass application security and retrieve information directly from the database. Oracle Audit Vault and Database Firewall prevents this unauthorized access and information breach. The firewall is a piece of software that sits outside and around the database, examining aspects of incoming database requests—such as time of day, location, and history of when similar requests occurred. If something is out of place, the firewall records and blocks the transaction in real time, and then creates a record of the blocked event.